I choose the color red cause I am mad! I've been on the phone now for over 2 1/2 hour to various departments with a Cell Phone Company. (no name given to protect those that use this service.)
It appears that I've been charged 2 different charges for a prepaid telephone card. I call the credit card place, and they instructed me to call the phone company first, before I file dispute charges. Ok, so fortunately there is a # by the transactions.... I call, and being sympethic to the customer people I try to be polite, explaining my situation, I do know for a fact that I am not the one that did these transactions, because I've cut up the card quite a while ago, and have been trying to pay it off. So back to story. Back to story... I was sent on a wild goose chase from Customer Service to Finance Dept. to the PrePaid Dept, to the dispute department, was hung up on by 1 of them (whom was very, very rude) to accidently disconnected, twice, if that is considered an accident. Long story getting longer......ending up that I had to go thru my credit card company, (whom told me to go to the phone company) to dispute the charge! ooo!!! Grrrrrrrr.............!!!!!!
